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Problem description:

One of the main factors affecting turn time for a commercial airline is passenger boarding time. Reducing boarding time, however, is difficult since it directly involves the passengers. By assigning passengers to groups (or zones) the airline obtains some level of control on the boarding process. Hence, the problem of reducing boarding time can be seen as how to assign passengers to groups (or zones) so that boarding time will be minimized. One way to minimize boarding time is by minimizing the total expected number of seat and aisle bottlenecks.

Getting from point A to point B

Seat bottlenecks: A passenger (1A) tries to get to a seat near the window (1B) but is obstructed by another passenger already seated near the aisle.

Aisle bottlenecks: A passenger (2A) tries to reach his seat further down (2B) but is obstructed by other passengers trying to find their seats or stow their luggage.

Simulating aircraft boarding

Several models that simulate passenger boarding exist. Below are a few snapshots of one such simulation model.Start of the simulation.

Start of the simulation.Snapshot of a back-to-front boarding procedure.

Snapshot of a back-to-front boarding procedure.Snapshot of a window-middle-ailse boarding procedure.

Snapshot of a window-middle-ailse boarding procedure.End of the simulation.

End of the simulation.

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